How Easy Is It to Run the Operations Side of a Diggermate Franchise?

Pierre from Diggermate Fremantle discussing how franchisees can run the business from anywhere

How Easy Is It to Run the Operations Side of a Diggermate Franchise?

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Written by Dessa Mae Obaob, Marketing Executive
Reviewed by Michael Watkins, Founder
Published 17 July 2026 · Last reviewed 17 July 2026

One of the common questions from people considering a machinery hire franchise is how complicated the day-to-day operation will be.

How do you manage bookings? How do you track which machine is available? What happens when a customer books online?

Pierre from Diggermate Fremantle has a simple answer: the system keeps the information together and makes the business straightforward to manage.

What the System Handles

The Diggermate system tracks machines, stock and availability. Customers can see live availability when booking online, while the franchise owner has one place to review the operation.

That matters because a new owner is not starting with disconnected spreadsheets or building a booking process from scratch. The operating foundation is already there.

Manage the Business Remotely

Pierre puts the flexibility plainly: “You can do it from bed.”

That means an owner can check availability, review bookings and stay across the business from a phone or device. For people who begin while still employed, remote access can make the transition into ownership more practical.

It is the same staged approach explained in Can You Run a Diggermate Franchise as a Side Hustle?

A System Instead of a Blank Page

Starting independently means creating the customer journey, fleet tracking and booking process yourself. A franchise owner begins with those systems already built, then focuses on customers, fleet utilisation and local growth.

For a closer look at the support behind the system, read No Experience? How Diggermate Training and Support Works.

Historical Booking Value at Diggermate Fremantle

Diggermate Fremantle recorded $52,112.97 in gross booking value across 80 bookings in October 2025, with $45,717.90 recorded as paid.

These figures are historical gross booking value, not revenue, profit, owner income, forecasts or guaranteed results. Individual results vary by territory, fleet, utilisation, local demand and operator effort.

Thinking About Getting Started?

Pierre’s advice is direct: get the process started. If the operational side has been one of your concerns, the Diggermate model is designed to remove much of that friction.

You can also see how local owners support one another in What the Diggermate Franchise Network Looks Like in Western Australia.